Frequently Asked Questions
In this section, we address common queries that might arise about our products, online store, delivery, and refund policies.
Do I need a Golden Ratio Biosciences account to purchase nutraceutical products on your web store?
Do I need a Golden Ratio Biosciences account to purchase nutraceutical products on your web store?
The option to browse and checkout as a guest profile is available. Though, we strongly advise creating a dedicated GRBS account to unlock additional benefits such as live shipment tracking, address management, past order records, and many more attractive features.
How do I reach out to GRBS support team?
How do I reach out to GRBS support team?
You can reach our support by emailing at support@goldenratiobs.com
Alternatively, you can also get in touch here:
Phone | WhatsApp: +91 89779 69111
(Mon - Sat: 09:30 hrs till 18:30 hrs IST.)
Do you provide assistance to medical professionals?
Do you provide assistance to medical professionals?
Yes, absolutely! Golden Ratio Biosciences is glad to assist medical professionals who believe in our holistic products and use them in settings that demand clinical precision. Please feel free to reach out to us and our specialists will re-direct you to the right sources.
Can I edit my GRBS account details on a later date?
Can I edit my GRBS account details on a later date?
You are welcome to log in to your Golden Ratio Biosciences account anytime for a seamless experience and update or edit account information, address, and personal details for your profile.
What happens when I encounter technical errors on your website?
What happens when I encounter technical errors on your website?
We believe in the best digital experiences for our growing plant-based community. In case, you happen to face a technical error, please reset your browsers cache and refresh the website. Should the error persist, please contact our support team for priority assistance.
